FAQs

 

What types of products does LemonShape offer?

LemonShape specializes in innovative shapewear and functional apparel designed specifically for women. Our product range includes breathable leakage prevention panties and sculpting bodysuits, all aimed at enhancing comfort and confidence.

How do I determine my size for shapewear?

To ensure a perfect fit, we recommend consulting our size chart available on the product pages. It is important to measure your body accurately and compare your measurements with the size chart to select the appropriate size for optimal comfort and support.

What materials are used in LemonShape products?

Our shapewear and functional apparel are crafted from high-quality, breathable fabrics that prioritize comfort and functionality. We utilize materials that provide elasticity and support while promoting body positivity and confidence.

What is the return policy for LemonShape products?

We have a 30-day return policy. To be eligible for a return, items must be unworn, unused, and in their original packaging with tags attached. For more details on the return process, please refer to our return policy section.

How long does shipping take?

Orders are typically processed and shipped within 3-5 business days. Shipping times may vary based on the destination, with an expected delivery window of 12 to 22 days. Tracking information will be provided to monitor your shipment.

Are there any additional costs associated with my order?

In addition to shipping costs, you may be responsible for VAT, customs fees, or other charges upon receipt of your order, depending on your country of residence. These costs are the customer's responsibility.

Can I exchange an item?

We do not offer direct exchanges. The fastest way to obtain a different item is to return the original item and place a new order once the return is accepted.

What should I do if I receive a damaged or incorrect item?

If you receive a defective, damaged, or incorrect item, please contact us immediately at infolemonshape@gmail.com. We will evaluate the issue and provide a resolution.

How can I contact LemonShape for further inquiries?

You can reach us via email at infolemonshape@gmail.com or by phone at (833) 686-5581. Our physical address is 2440 Milliken Avenue, Ontario CA 91761, United States.